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Health measures

 

Monte-Carlo Société des Bains de Mer is following the Covid-19 epidemic very closely and is focused on ensuring the health and safety of employees and customers:

  • Committed to protecting employees and customers.
  • Responsible for ensuring that new regulations are followed.
  • Ready and eager to make your stay as safe and enjoyable as possible

 

Based on the recommendations of the Government of Monaco, we’re introducing a number of preventive and protective measures, including:

             

 1. Health and Safety – the following rules are enforced in our establishments:

  • Protective measures are communicated and compulsory in all of our establishments.
  • Social distancing measures have been introduced using ground markings in all of our establishments, for both personnel and customers.
  • Foot traffic is being managed by limiting the number of people allowed into our establishments.
  • Masks are compulsory for our employees and customers.
  • All of our establishments are regularly disinfected using virus-killing agents whose use is approved and effective against viruses, bacteria and other pathogens.
  • All of our employees are provided with personal protective equipment recommended by the Prince’s Government, and have been trained to follow good preventive practices.
  • Occupancy is limited to at most one person for every four square meters.
  • Temperature checks are performed at all key points of entry into our establishments. Anyone with a temperature above 38°C will be denied access.
  • Hand sanitizer dispensers are available at points of contact for our customers and employees.
  • Contact surfaces (handles, elevator buttons, counters, etc.) are disinfected with a virus-killing agent at least every two hours.
  • Physical distancing rules (with a minimum distance of 1.5 m) have been introduced, especially in lines, elevators and places with high foot traffic.
  • Restaurants, bars, ice cream parlours and tea rooms are open to all for dinner and lunch services. However, in order to guarantee maximum health safety in the Principality, people wishing to go to a restaurant must bring a negative PCR test or any equivalent proof of their vaccination status, their negative test result or their recovery certificate. This measure does not concern Monegasques and residents, nor employees, nor residents of the Alpes-Maritimes and the province of Imperia. However, these people must have a document proving their residence.

 

2. In addition to the general health measures introduced in all of our establishments, we have also introduced a number of specific measures in our hotels:

  • Prior to your stay, we will send you an email prompting you to fill out all of the information needed for check-in, along with some additional details that will help us make your stay as safe and enjoyable as possible.
  • Valet parking is provided with strict rules in place. Vehicles are disinfected before and after each use.
  • The Resort shuttle service will be maintained with strict rules in place, in accordance with governmental health requirements.
  • Rooms will be cleaned using protocols approved by the Government of Monaco. Room service will be adapted to conform with governmental requirements.
  • Luggage storage is suspended.
  • Room service must be ordered by phone and left in front of the door to the room. Buffets will not be permitted under the usual format.

 

3. During both personal and business events, Monte-Carlo Société des Bains de Mer implements all the recommended hygiene measures detailed below, and may contact Monaco authorities to establish bespoke arrangements to  ensure we can provide the best possible hygiene conditions for your specific event. 

  • All equipment used during meetings is sanitised before and after each use. If it cannot be sanitised, it is single-use only.
  • Employees and guests are required to wear masks.
  • All linen (tablecloths, etc.) is replaced after every use, including bottom layers.
  • A one-way system for entering and exiting is in place.
  • A hand sanitising station and information board detailing all applicable hygiene measures, including preventive measures, is placed at the entrance to each room.
  • Waste bins have been specifically designated for COVID-related waste, and are available for use by both teams and guests.
  • Compliance with recommended social distancing requirements is ensured during the selection of room layout.
  • Capacity of the meeting and banqueting roomsis limited to 70% seat occupancy.
  • A maximum of 10 people are permitted per table in all establishments, with a 50 cm gap left between each guest.
  • Karaoke and other activities where close contact is likely to occur are not permitted, nor is use of shared facilities.
  • Business meetings: Seating is staggered and an empty seat left between each attendee. All attendees are required to wear masks. Individual bottles and glasses are provided.
  • Coffee breaks: Table service is provided. Breaks must not exceed 15 minutes and are limited to 2 a day. One employee per service.
  • Lunch and dinner: Tables are placed 1.5 m apart inside and 1 m apart outside. Alternatively, a social distancing screen of an appropriate height is provided. One employee per service.
  • Counter service, customer cloakrooms, buffets, sharing plates, the use of communal equipment, fans and misters are prohibited until further notice.
  • Non-festive seated banquet: The documents to be provided for customers will be those required according to their country of origin. This measure does not apply to Monegasque nationals and residents, nor employees, students or residents of Alpes-Maritimes and the province of Imperia. Persons under 11 years of age are also exempt. However, individuals must be able to show proof of residence.
  • Festive seated banquet* *
    1. Capacity will be limited to the number of seats in the facility.
    2. Customers of all nationalities will need to provide a health pass with a QR code and the supporting documents required for their country of origin.
    3. Masks must be worn in the queue and by staff. (Customers are welcome to remove their masks after they have left the queue)
    4. All food and drink must be consumed at tables; however, a standing cocktail reception is permitted at private parties where dancing or musical entertainment will be taking place.

*Festive seated banquet: where musical entertainment of more than 74dB, dancing and standing cocktails are allowed.                  

 

 

Find out how the Assises de la Sécurité successfully carried out their event in this particular context: