webleads-tracker

Health measures

 

Monte-Carlo Société des Bains de Mer is following the Covid-19 epidemic very closely and is focused on ensuring the health and safety of employees and customers:

  • Committed to protecting employees and customers.
  • Responsible for ensuring that new regulations are followed.
  • Ready and eager to make your stay as safe and enjoyable as possible

  Based on the recommendations of the Government of Monaco, we’re introducing a number of preventive and protective measures, including:

             

 1. Health and Safety – the following rules are enforced in our establishments:

  • Protective measures are communicated and compulsory in all of our establishments.
  • Social distancing measures have been introduced using ground markings in all of our establishments, for both personnel and customers.
  • Foot traffic is being managed by limiting the number of people allowed into our establishments.
  • Masks are compulsory for our employees and customers.
  • All of our establishments are regularly disinfected using virus-killing agents whose use is approved and effective against viruses, bacteria and other pathogens.
  • All of our employees are provided with personal protective equipment recommended by the Prince’s Government, and have been trained to follow good preventive practices.
  • Temperature checks are performed at all key points of entry into our establishments. Anyone with a temperature above 38°C will be denied access.
  • Hand sanitizer dispensers are available at points of contact for our customers and employees.
  • Contact surfaces (handles, elevator buttons, counters, etc.) are disinfected with a virus-killing agent at least every two hours.
  • Physical distancing rules (with a minimum distance of 1.5 m) have been introduced, especially in lines, elevators and places with high foot traffic.
  • Restaurants, bars, ice cream parlours and tea rooms are open to all for dinner and lunch services. However, in order to guarantee maximum health safety in the Principality, people wishing to go to a restaurant must bring their Health pass or a negative PCR test (must have been taken within the last 24 hours).

  2. In addition to the general health measures introduced in all of our establishments, we have also introduced a number of specific measures in our hotels:

  • Prior to your stay, we will send you an email prompting you to fill out all of the information needed for check-in, along with some additional details that will help us make your stay as safe and enjoyable as possible.
  • Valet parking is provided with strict rules in place. Vehicles are disinfected before and after each use.
  • The Resort shuttle service will be maintained with strict rules in place, in accordance with governmental health requirements.
  • Rooms will be cleaned using protocols approved by the Government of Monaco. Room service will be adapted to conform with governmental requirements.
  • Luggage storage is suspended.
  • Room service must be ordered by phone and left in front of the door to the room. Buffets will not be permitted under the usual format.

  3. During both personal and business events, Monte-Carlo Société des Bains de Mer implements all the recommended hygiene measures detailed below, and may contact Monaco authorities to establish bespoke arrangements to  ensure we can provide the best possible hygiene conditions for your specific event. 

  • All equipment used during meetings is sanitised before and after each use. If it cannot be sanitised, it is single-use only.
  • Employees and guests are required to wear masks.
  • All linen (tablecloths, etc.) is replaced after every use, including bottom layers.
  • A one-way system for entering and exiting is in place.
  • A hand sanitising station and information board detailing all applicable hygiene measures, including preventive measures, is placed at the entrance to each room.
  • Waste bins have been specifically designated for COVID-related waste, and are available for use by both teams and guests.
  • Compliance with recommended social distancing requirements is ensured during the selection of room layout.
  • With regard to the public, health passes are required if the venue’s capacity exceeds 300 people.
  • Public capacity is 100% seat occupancy with a maximum capacity of 2000 people. An exemption may be possible on presentation of specific health protocols.
  • Karaoke and other activities where close contact is likely to occur are not permitted, nor is use of shared facilities.
  • Business meetings: Seating is staggered and an empty seat left between each attendee. All attendees are required to wear masks. Individual bottles and glasses are provided.
  • Coffee breaks: Table service is provided. Breaks must not exceed 15 minutes and are limited to 2 a day. One employee per service.
  • Restaurants: Tables are placed 1.5 m apart inside and 1 m apart outside. Reservations are mandatory in restaurants and tables can seat a maximum of 8 guests (seated service only) Food and drinks may not be consumed at the bar. However, ORDERING at the bar is permitted
  • Moderate background music (limited to 74 dB) is permitted, but dancing is not allowed.
  • Cocktails: Stand-up cocktail receptions are now prohibited until further notice
  • Performance venues and convention halls public capacity has been increased from 70% to 100% of seat occupancy with a maximum capacity of 2,000 people. An exemption may be possible on presentation of specific health protocols.
    If attendance exceeds 300 people, visitors/spectators will be required to show a health pass.